Hotel Boutique Castillo Rojo

Feurotor (spelling?) from Brazil who worked at the front desk was wonderful and incredibly helpful with everything! The rest of the staff was extremely friendly and willing to accommodate all our requests, as well. The server at breakfast was very attentive and remembered our orders from previous days. The breakfast area was charming with seating choices both inside and outside. The location was perfect, close to many of the interesting attractions. We also enjoyed meeting other guests each night during the hotel's wine social. It was a great way to start our trip in Chile!

Exceptional hotel in a lovely, quiet area of the city. Views of the hills and trees all around. Short walk to great restaurants, cafes and bars. Staff are super friendly and helpful, I felt really welcomed here. They organised all my airport transfers easily and advised on things I could do on my trip . The hotel is absolutely beautiful inside with comfortable communal areas and balcony. Breakfast was really good with the option of hot food as well as more traditional toast, fruits etc. Splendid outdoor patio for warm evenings...☀️ My room was perfect with very comfortable bed and spotlessly clean. I really loved the service I received at this hotel, highly recommended as a safe, green base to explore the city.

What a gem. The atmosphere and location of the hotel were fantastic. I was excited to receive an upgrade to a room on the top floor. And then a little less excited when there was no elevator. On arrival, there was someone to help getting my bags up, but on departure there was no help for getting them down. If you have any doubt about where to stay in Santiago, please add this to your list. It is a unique experience. On a vibey safe neighbourhood. Although the area has tons of restaurants and bars, the rooms are quiet. I had a back room with a view of snow in the Andes. Just beautiful. Lovely rooms and bathrooms with plenty of hot water. Netflix option on the telly so you can sign in with your own account. A good breakfast is included but they really are only ready from a while after 7.30 am, which is not ideal if you are needing to get out earlier. Good wifi available. And free wine hour from 5pm to 6pm every evening. The minor issues were no reason not to go back or to not recommend it to others. Enjoy your stay there!

Great location for my trip , lovely room, excellent staff….enjoyed the breakfast and interaction with staff and other guests, and the afternoon wine. I appreciated that the bathroom had adequate lighting - I often have trouble with that! The comfortable upstairs room with tea and coffee and afternoon wine was a lovely place to hang out on the rainy days and the balcony was nice on the sunny days (I got all weather conditions that week!) The security procedures were different for me but appreciated in an area where that is a concern especially traveling on my own. Easy walk to touristy things and lots of restaurants and bars, etc. Patio Bella Vista was an easy walk - I spent a lot of time there since I had friends playing live music there that week. I really enjoyed my week at Castillo Rojo.

Amazing hotel in a lovely neighbourhood. The staff is phenomenally friendly and professional, they offer a daily wine hour, the building is beautiful and historic, the breakfast is tasty, and the rooms are comfortable.